Help lookup
Lookup page for Canadian players: verification, documents, deposits and withdrawals, the app, support.
Verification#
Profile, Verification: three upload fields (identity, address, payment), one clear photo or scan in each.
The casino reviews uploads and withdrawal requests and may ask for more. Using the same name on every document speeds up the check.
Documents#
Proof of identity
Passport, ID card, driver licence or another official document.
Proof of address
A utility bill, phone bill or bank statement showing your full name and address.
Proof of payment
A screenshot or photo of online banking, a statement or your Skrill page with the deposit visible.
Formats JPG, PNG, PDF; up to 10 MB per file.
Deposits#
Cashier, Deposit button: available methods with minimums. When we checked: crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity and open banking from the equivalent of C$30.
Enter a bonus code before paying; it can't be added afterward.
Withdrawals#
Cashier, Withdraw tab: choose a method and an amount. Prerequisite: wagering on any active bonus finished. Each request is checked; identity and payment details may be requested.
Bonus winnings are capped; the limits of the offer used apply.
App#
Web app, no store; steps per operating system below.
Android
1Open the site in Chrome and tap the three-dot menu.
2Select “Add to Home screen”.
3Confirm with “Install”.
iOS
1Open the site in Safari and tap the three dots in the address bar.
2Tap “Share”.
3Select “Add to Home Screen”.
4Tap “Add” at the top right.
Support#
Live chat in the corner of every page, or support@slotornado.com (player ID, short description, screenshots if useful).